You can bill patients and insurance companies for your dental services in-house, but the process can be time-consuming, stressful, and costly depending on how many billing employees you have to hire. Luckily, you can outsource your billing work to a third party dental billing company and let them take care of everything for you. Here are just a few things a third party dental billing company:
Patient Benefits Verification
When patients come into your practice with insurance information, you have to verify their benefit allowances before you can properly bill them and get paid.
When working with a third party dental billing company, you can simply send a new patient's information to them as you input it into your computer system and receive confirmation of benefits within minutes. By the time you're ready to see your patient, you'll know whether their insurance is going to pay for the services or whether you need to request alternative payment information.
Private and Insurance Claims Processing
Your dental billing service can process both private and insurance claims on your behalf, so you don't have to chase after patients to get co-pays, deductibles, and uncovered services paid for. Whenever a patient receives services, just send the bill to your service provider and they'll figure out what percentage gets charged to the insurance company and how much should be charged to the patient.
They'll take care of all the billing and they will follow up with insurance companies and patients until the bills are paid in full. The billing company will also analyze your account receivables on a regular basis and provide you with a report that details who is and isn't paying you so you can determine what steps you want to take next. It's like having a built-in collection company to rely on when you're not getting paid in a timely manner.
General Customer Service
When a patient or insurance company has a question or concern about a bill they've been sent, you can direct them to your billing service instead of having to field the concerns yourself. This will save you a lot of time and inconvenience, as employees won't have to research accounts or act as salespeople in order to get payment. Your service provider will readily have all the information they need to help patients and insurance companies understand their bills and make plans to get those bills paid.
Contact a dental billing company today to learn more.